ServiceNow has announced AI Experience, a new user interface that fully integrates AI into the platform. AI Experience is an extension of the existing Now Assist, aiming to offer a completely new AI experience that extends beyond the ServiceNow platform. According to ServiceNow, this will fundamentally change how people work with the ServiceNow platform. Governance and security remain centralAn essential part of AI Experience is the AI Control Tower. Build Agents accelerate app developmentIn addition to operational AI agents, ServiceNow is also introducing Build Agents for developers.