The FTC argued in a Seattle courtroom that Amazon trapped consumers in Prime subscriptions they didn't mean to sign up for, while Amazon argued the FTC's own expert agreed Amazon did its best to solve the problem. SEATTLE (CN) — On Tuesday, the Federal Trade Commission made its opening argument that Amazon Prime is a service that offers fast shipping, streaming services and surprise billing. “Amazon knowingly intended to trick consumers into Prime subscriptions without their consent and trapped their consumers by making it difficult to cancel,” said FTC attorney Jonathan Cohen. The FTC said Amazon then forced consumers to either sign up for Prime without material information to buy their item or reject Prime and abandon their purchase. In its opening argument, Amazon argued the FTC cherry-picked sentences from extensive memos about an issue Amazon and its officers genuinely tried to fix and that none of the officers worked at Prime in 2014, which is when the FTC said Amazon began violating ROSCA.