It highlights how digital tools can help mitigate disruptions and improve supply chain performance. Disruptions, whether from global pandemics or natural disasters, can lead to overstocking or understocking – both costly errors.”Globally, supply chain disruptions cost industries billions of dollars annually. Although supply chain resilience is widely studied, limited research addresses the developing world, where digital transformation faces notable constraints. It underscores the importance of internal integration within firms and external collaboration with supply chain partners, areas that are often underexplored. It suggests that leveraging AI could help SA address supply chain challenges and build greater resilience, efficiency and equity.