The FCA said customers do not need to take any action, as insurers are contacting those affected directly. The FCA stressed that motorists do not need to use a claims management company, which may charge fees unnecessarily. Why car insurers are paying out to UK motorists nowThe move follows a series of interventions by the FCA. The compensation will come as welcome news for both UK-based drivers and British expats who kept UK-registered cars insured. It also highlights the FCA’s broader Consumer Duty, requiring insurers to deliver fair value and handle claims promptly.