Q COSTARICA — In July 2025, the United States passed the “Keep Call Centers in America Act.”The law is designed to curb the offshoring of call center jobs and boost consumer protections. This applies to companies with 50 or more call center workers. If this passes, the companies with the tightest budgets or smallest profits might be the first to pull out of Costa Rica. The Keep Call Centers in America Act of 2025 is being proposed by a bipartisan group of U.S. The BLS predicts this trend could lead to the loss of 150,000 call center jobs in America by 2033.