Medina City Schools reminds students and parents that the Safe Schools Helpline is available to the community 24/7. Emily Canning-Dean, Special to Cleveland.comMEDINA, Ohio -- For several years, the Medina City School District has provided the Safe School Helpline as a resource available to support students. Now, district officials want to make sure that students, parents and community members are aware of it. You can leave a name if you want to, but that is not something you are required to do.”Because the helpline is manned 24/7, Quallich said concerned citizens can also call about school safety concerns. The helpline can be accessed on the district website, www.medinabees.org, on the main page or by calling 800-4-1-VOICE, extension 359.