Acas-commissioned YouGov polling found that 20 per cent of South West workers who knew of conflict in their organisation over the last three years said it has increased, compared to just 8 per cent who say it has decreased. Acas chief executive Niall Mackenzie said: "Businesses in the South West are doing much to promote productivity and economic growth, but our poll shows that there is more we can do to tackle conflict and help South West businesses grow and flourish. "Our strategy for the next five years will give employers and workers across the South West the skills and knowledge they need for the healthy employment relations that prevent conflict and promote growth." The strategy aims to reduce the estimated £28.5 billion cost of conflict through prevention, management and earlier resolution of disputes. The approach will target industries prone to conflict, provide guidance and training, and utilise technology for effective dispute resolution.