Lloyds Bank hands customers major boost and says 'over next 12 months'Lloyds found business confidence fell from 54% to 42% but remains above long-term average. View Image Lloyds Bank hands customers major boost and says 'over next 12 months'Lloyds Bank has issued a major boost for customers and says it will come over the "next 12 months". Lloyds found business confidence fell from 54% to 42% but remains above long-term average. ‌But in promising news, Lloyds announced on Tuesday (September 30): "Over half of businesses expect to increase workforce in the next 12 months." The fall in business confidence included a 12-point fall in trading prospects to 51%.