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Scheme automatically cuts bills by £300 if households are eligible
['Steven Smith']
Bristol Post - News
Scheme automatically cuts bills by £300 if households are eligibleIt is claimed to be the first time it's been doneView Image It will be automatic (Image: d3sign via Getty Images)Thames Water has launched what it claims is a first-of-its-kind scheme to automatically cut water bills for low-income households.
Those identified as needing assistance do not need to apply to be included in the scheme, which will automatically cut their bills.
They are then automatically enrolled on its WaterHelp scheme, which cuts bills by 50%.
The scheme is also identifying other customers who should be on its WaterSure social tariff, or who are eligible for the Extra Support Scheme assistance of up to £700.
However, Thames Water said it was identifying households who are in arrears for automatic enrolment into the WaterHelp scheme.