Major UK high street bank First Direct online services go down 'on payday' - updateCustomers complain at being unable to access accounts as bank issues statementView 2 Images First Direct banking online services went down today it has confirmed (Image: First Direct)A major UK high street bank has gone offline for all transactions in a major outage at a time when many people are getting paid and need access to funds. First Direct’s website says that ‘Online Banking Currently Unavailable’ for all customers. A statement on X said: “We understand some customers are having issues accessing banking services right now. Earlier in September the mobile banking app and internet banking were down at Britain’s biggest building society Nationwide. View 2 Images Online customers were greeted by this message on the First Direct website‌The Barclays app also went down at the start of September.