Leaked videos have revealed overcrowded, unhygienic and poorly maintained conditions in refugee accommodation run by the National Reception Office (ONA). Screenshot: Luxemburger Wort2 / 2 If you want to use the men’s toilet in Ettelbrück, you have to cross a kind of courtyard. Dirt is carried into the toilet facilities. Screenshot: Luxemburger WortResidents report a lack of adequate sanitary facilities. Screenshot: Luxemburger WortActivist Marianne Donven of the group Ronnen Dësch described the facility as a “horror building”, adding: “I was assured it would only be used in emergencies.