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EN
CRA addresses long call centre wait times by hiring CRA scammers
['Evan Klim']
The Beaverton
OTTAWA – In an effort to cut down call centre wait times, the Canada Revenue Agency has hired a new team of agents uniquely equipped to handle calls from concerned taxpayers: scammers who say you owe the government $10,000 in bitcoin.
“Nobody wants to admit they work for the CRA,” said Champagne.
“I think I’m going to cry,” said Mia Waugh, a Gen Zer who’s been trying to get a hold of the CRA for six months.
“And I don’t even care what they tell me.
Even if they tell me there’s a warrant out for my arrest.
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'cra'
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'tell'
'hiring'
'job'
'scammers'
'looking'
'say'
'times'
'revenue'
'long'
'champagne'
'taxpayers']