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Class-action suit claims Otter AI secretly records private work conversations
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TPR: The Public's Radio
The plaintiff in the suit is a man named Justin Brewer of San Jacinto, Calif., who alleges his privacy was “severely invaded” upon realizing Otter was secretly recording a confidential conversation.
The suit, filed in the U.S. District Court for the Northern District of California, claims Otter’s covert recording violates state and federal privacy and wiretap laws.
In recent months, new privacy questions have dogged Otter as it has become increasingly deployed in workplaces around the world.
Some 25 million people now use its AI transcription tools, which have recorded and processed more than 1 billion meetings since the company was founded in 2016, the company says .
On Reddit, users have complained about Otter joining meetings automatically when the service is linked to workplace calendars and recording chats without consent.
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