In 2009, Austin became the first city in Texas to adopt a Zero Waste Strategic Plan. Auditors found that Austin Resource Recovery, the department in charge of picking up trash, compost and recycling “is not prioritizing its efforts based on impact to the City’s Zero Waste Goal.” Auditors also found inconsistent recycling and composting messages by the city and private waste haulers operating in Austin. Austin Resource Recovery (ARR) does not pick up trash, compost or recycling from most apartment complexes, commercial businesses and schools. Auditors noted that some property owners receive waivers so that they do not have to participate in recycling. The department is not prioritizing its efforts based on impact to the City’s Zero Waste Goal.