Amazon Prime settled with the FTC for $2.5 billion, with $1.5 billion going to Prime subscribers. APAmazon settled with the Federal Trade Commission for $2.5 billion in fines with $1.5 billion going to Prime subscribers. Which Prime customers are eligible for a refund? To find out when you signed up for Prime, go to “memberships and subscriptions” and click on “payment history.”How can Prime customers file a claim to get their refund? The links to the settlement website, once available, will be found on Amazon’s website and the Amazon Prime page, according to the FTC.