Amazon will issue $1.5 billion in refunds as the result of an FTC settlement. Amazon will issue $1.5 billion in refunds as the result of an FTC settlement. Out of that settlement, Amazon will pay a $1 billion civil penalty to the U.S. government. That's the Consumer Fund, and it's going to be used to refund Amazon Prime customers who were affected by these practices. According to the settlement terms, an estimated 35 million customers are entitled to that $1.5 billion pool, which would amount to a refund of $42.86 per person if distributed evenly.