Out of 2,261,416 customer reviews processed, the impact is clear:More than 2 million positive experiences (4-5 stars) were shared by customers directly online. This means that over 90% of positive feedback naturally reached online, while fewer than 10% of negative reviews became public, a testament to Cigo's ability to help businesses protect their reputation and strengthen customer trust. By notifying businesses immediately when negative feedback is received, Cigo empowers them to resolve issues privately, reducing the likelihood of negative experiences becoming public. "Cigo clients see the majority of satisfied customer feedback become visible online, while potential issues are handled directly with the customer," said Tarek Souheil, CEO of Cigo Tracker. "Cigo's technology empowers businesses to showcase authentic positive feedback while protecting customer relationships when challenges arise."