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CBSA self-service kiosks outage resolved after causing delays at customs in airports
['The Canadian Press', 'John Macneil', 'Dan Gray', 'Geoff Lee', 'Meridian Source Staff', 'Taylor Weaver', 'Danielle Height', 'Melissa Ryan', 'Paul Murray', 'Ian Hamilton']
Meridian Source
Canada Border Services Agency says the service outage at its primary inspection kiosks has been resolved after causing delays at customs in some of Canada’s busiest airports.
The agency said in a social media post early Monday morning that the outage has been dealt with, but noted that travellers may still experience delays for a short period of time.
WestJet replied to the customer, saying that due to the CBSA system outage, customs at Toronto were at full capacity and the airport had paused deplaning until space was available.
Pearson airport warned passengers about longer-than-usual wait times at customs due to service interruption at passport kiosks at Terminals 1 and 3.
Montreal’s Trudeau International Airport and Calgary International Airport confirmed they were also experiencing the outage.