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Former DingTalk executive criticizes Alibaba culture in viral memo, Jack Ma responds
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TechNode
The post prompted a rare response from Alibaba founder Jack Ma.
He named failed acquisitions – including Ele.me, Lazada, and Youku – as examples of Alibaba’s lack of patience and strategic misalignment.
Alibaba founder Jack Ma replied internally, acknowledging Yuan’s concerns and thanking him for the post.
Alibaba’s internal reckoning comes after years of stumbles.
Though Jack Ma has largely stayed out of the public eye since 2020, he remains Alibaba’s largest shareholder and spiritual figure.
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