The findings of a new study of over 1,300 retail workers and 2,000 customers published today by national law firm Foot Anstey has revealed that one in four retail workers experience aggressive or violent behaviour and 36% of customers would feel safer if retail staff wore body worn cameras in-store. 55% of those surveyed believe their employers deal with harassment grievances well, although the majority (51%) say there are not enough laws to protect retail workers, rising to 63% for disabled workers. Despite this, some customers are calling for greater deployment of technologies to improve their retail experience and combat retail crime. It echoes findings for the Retail Trust’s respect retail campaign which found nearly two thirds of retail workers felt stressed and anxious going into work last year due to this abuse. “The government is taking action to address retail crime through the new Crime and Policing Bill which will introduce a standalone offence for assaulting a retail worker.