Like other victims of “empty package scalping” schemes, her personal information, including her full name and address, had been leaked online to unscrupulous e-commerce shop owners. According to a source who spoke with The Beijing News, those in the package delivery industry are well aware of “empty package scalping”, which has been occurring since at least 2013. Five package delivery companies were implicated in The Beijing News’ investigative report: STO Express (申通快递), YT Express (圆通速递), ZTO Express (中通快递), Best Express (百世快递), and Yunda (韵达速递). “The ’empty package scalping’ incident has shocked us,” stated STO Express in a public announcement. In addition, STO Express claims they will improve their supervision and oversight systems, creating a “blacklist” for dishonest shop owners.