This follows last week's issues with Three, where thousands were unable to make or receive calls. Hi @O2 - is this any reason why I can’t make phone calls and it’s saying my numbers isn’t recognised?!?? Millions of people pick up their phone on the hour – likely when most alarms are set for – and begin scrolling, Virgin Media O2 data suggests. Virgin Media O2 said this explained record levels of data consumption and an overall uptick of 8.1% in broadband usage on its network last year. Jeanie York, chief technology officer at Virgin Media O2, said: “Our data shows the importance of connectivity to people’s lives and the role it can play in kicking off the day.”