Given another chief executive was already appointed since Optus’s 2023 network outage, what difference would yet another replacement make? Immediately after the November 2023 outage, I wrote about the lack of transparency about how Optus is run. Like Optus, Telstra was found to be breach of the emergency call rules, and was fined $3 million by ACMA. It may be tempting to call for the chief executive to be sacked. It would be better to keep the current chief executive and do what the federal government has pledged: hold Optus to account.