There have been some tumultuous times recently at ZeniMax Online Studios, makers of The Elder Scrolls Online (ESO). Rich Lambert, studio game director, ZeniMax Online StudiosReplacing him – or at least part of his role – is Rich Lambert, who was formerly game director on ESO. Lambert's new title is studio game director, while Jo Burba has taken on the title of studio head. Nick Giacomini, game director, ZeniMax Online Studios"I've been playing [MMOs] for about 20 years, almost every single day," he gushes. In short, he says, it's "really, really complicated."