Let's establish the fact that these reviews aren't for Lubbock city government services or anything like that. These are reviews from people who came to town as a visitor who wanted to write their impressions down for others. It's actually a really good idea, but I really don't know why you'd sit down and do that. There are only three recommended reviews with the latest being from 2020. Looking at some of the negatives from the people who left recommended reviews, flooding, police problems, and trashy streets near the university were mentioned.