While being in hospital with Ellen was not an unfamiliar experience, this time felt different, with life and death hanging perilously in the balance. Recently I have recast the Golden Rule for healthcare professionals, reminding them they must aspire to a higher standard. I have coined this The Platinum Rule: do unto others as they would want done unto themselves. Failure to do so erodes human dignity and undermines personhood, experiences that are at the core of human suffering. I wanted Ellen to be seen as not just the patient, but the well-loved sister, daughter, aunt, niece, cousin, disability rights activist and friend.