Quick Summary A couple of BT TV boxes will not be able to access Netflix from 4 March 2026. If you are an EE customer with an older BT TV box, you need to be aware that Netflix will soon stop working on your device. As the official support page reveals, it includes the original BT TV box with YouView – released over a decade ago – and BT Recordable TV Box. Other BT TV boxes are so far unaffected and EE is happy to talk to all customers about upgrading to the latest device. Why is Netflix closing down on my BT TV box?