A passenger who booked an 8-hour international business class flight on American Airlines says his seat began reclining on its own during takeoff and continued malfunctioning for most of the flight, even while holding a lap infant. The original poster (OP) said his lie-flat seat reclined without being touched during departure and continued to shift between upright and flat for four-to-five hours. According to American Airlines’ customer support documentation, complaints can be submitted through their Customer Relations page. The airline notes that travelers must provide flight numbers, dates, confirmation codes and a full description of the incident to receive a response. Newsweek has reached out to sendit4theboys for comment via Reddit, as well as American Airlines for comment.