Couple's lottery numbers won £35m but bank balance meant they never got a pennyEdwina and David Nylan from Fleetwood joyed turned to despair when they couldn't claim their winningsView Image The couple though they'd won £35m, but there was a devastating twist (Image: ITV)A couple who believed they'd scooped an astonishing £35 million lottery prize, ended up winning nothing. ‌Yet their dreams came crashing down when they tried to collect their winnings - entirely because of insufficient funds in their account. We have played for years, and had our online account for some time, so it is not as if we didn't know what we were doing. "When anyone successfully purchases a ticket on the Lottery website they will see a purchase confirmation screen, receive an email confirming their purchase and be able to see the ticket in their National Lottery online account." So it is up to players to ensure that they have adequate funds in their account to complete a ticket purchase."