The heating crisis has affected multiple Buffalo Municipal Housing Authority properties, with complaints also coming from Marine Drive Apartments, Belmont Housing and Stuyvesant Apartments on Elmwood Avenue. Gillian Brown, executive director of Buffalo Municipal Housing Authority, acknowledged the uncomfortable conditions but defended the agency's response efforts. Brown said BMHA has maintenance staff available around the clock. "We have engineers and maintenance staff that are essentially either on duty or on call 24 hours a day," Brown said. At this meeting, Halton-Pope wrote a resolution directing the scheduling of a public hearing to address critical housing issues in the City, which lead to the January 21 hearing at the Erie County Public Library.