Greenways on Effingham Road, in Crawley, received the upgraded rating after a recent inspection by the Care Quality Commission (CQC) between October 2 and October 8 last year. However, during the latest assessment, inspectors found improvements across all areas and said staff had worked hard since the last inspection to improve people’s wellbeing. The provider was found to tell people about their rights around consent and respected these when delivering person-centred care and treatment. The CQC found that the care home still had inappropriate numbers of staff to support people, which left people at risk of harm, and staff members regularly worked two consecutive 15-hour days with a sleep-in night shift in between. Following the assessment, the registered manager ensured both staff members on the night shift were waking nights and that these staff members did not work a day shift either side of their night shift.