The Office of the Tax Ombud operates as an independent body that mediates between taxpayers and tax authorities, resolves tax complaints and offers an alternative to lengthy court processes, allowing citizens to seek redress without financial burden. The Head of Media at the Office of the Tax Ombud, Yusuf Issa An-Nuphawi, disclosed this during a visit to the Media Trust Group in Abuja. “The Tax Ombud is free of charge and operates as an independent mediator. “With the Tax Ombud in place, taxpayers no longer need to hide or rush to court. He said Media Trust remained committed to educating Nigerians on tax laws and their implications, adding that while paying tax is an obligation, it must be matched with responsibility and fairness from tax authorities.