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Elderly woman waited hours for help after pressing '24 hour care' alarm
['Stephen Bark']
Daily Record - Home
Elderly woman waited hours for help after pressing '24 hour care' alarmMargaret Carey was living at Park Avenue sheltered housing in Milngavie before her death.
(Image: Tony Nicoletti/Glasgow Live)A woman has slammed East Dunbartonshire Council after her elderly mum was left waiting for hours on multiple occasions despite pressing a 24-hour community care alarm.
Alison, from Bearsden, first experienced concerns on December 9 when her mum was twice left soiled, waiting for help for hours despite pressing her buzzer.
On December 20, Alison said she again pressed the alarm for her mum only for no one to turn up.
Derrick Pearce, chief officer, East Dunbartonshire Health and Social Care Partnership said: “The community alarm service offers an emergency service prioritising falls, no responses and medical issues.