Train passengers can now claim share of £80million in minutesMany can claim with one clickView Image Passengers on a UK trainTrain passengers are missing out on more than £80 million per year in compensation for delayed journeys because of “unacceptable” claims processes, according to new analysis. Online ticket retailer Trainline, which produced the estimate, called for rail reform that “focuses on what matters” to passengers. But access to this is denied to the roughly one in four passengers who use independent ticket retailers such as Trainline. ‌The company’s chief executive Jody Ford said: “Six minutes of form-filling after a delayed train is unacceptable. Article continues below“But where there are delays, millions of passengers do successfully receive delay repay, with most publicly owned operators offering a one-click service.