The response forms part of a wider effort to understand how public bodies identify and support members of the Armed Forces Community in practice, and how commitments under the Armed Forces Covenant are reflected across different organisational settings. Organisational perspectiveIn a statement to UK Defence Journal, ScotRail pointed to its wider involvement with the Armed Forces community, both internally and through public-facing activity. ScotRail’s FOI response highlights how support for Armed Forces staff can be structured around policy and practical safeguards rather than comprehensive workforce data. A case study within the seriesThis article forms part of Armed Forces at Work in Scotland, a UK Defence Journal reporting series examining how public sector organisations support members of the Armed Forces Community within their workforce. Together, the series seeks to show how different models contribute to supporting the Armed Forces Community across Scotland’s public sector.