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A trip to the mall can end in injury, what the law says about consumers’ rights
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Sunday World
From wet supermarket floors and falling merchandise to faulty escalators and collapsing roofs, accidents in shopping centres are far more common and often far more serious than many South Africans realise.
According to DSC Attorneys partner Kirstie Haslam, personal injury claims linked to shopping centres and supermarkets are on the rise.
Legal duty of mall shop owners/tenants“Many people assume mall accidents are just bad luck,” Haslam says.
“But the law looks closely at whether an injury was foreseeable and preventable.”Slip, trip and fall incidents remain the most frequent cause of injury.
“When safety systems fail, people shouldn’t have to carry the financial and physical burden alone.”Visit SW YouTube Channel for our video content