Major shortfalls were revealed at the Norfolk and Norwich Hospital mortuary by officials from the Human Tissue Authority (HTA), prompting an extensive revamp of the facility due to be completed next month. Inspectors said there were also issues with security at the facility (Image: Newsquest)HTA inspectors had previously said the practises seen at the hospital could result in bodies being mixed up. They noted: “To manage capacity mortuary staff transfer bodies from the main mortuary body store to the temporary and external body storage units on a daily basis. They observed: “Mortuary staff do not routinely check a minimum of three identifiers on the deceased with details provided by relatives before a viewing takes place. He added: “Since the HTA inspection, unused temporary units have been removed and are now deployed only when required during high-pressure periods.