She said it's her only source of water for washing dishes, washing her hands, and flushing her toilets, after she decided in November to cut off her water service with Texas Water Utilities. She said she got behind on her water bill last year, and Texas Water Utilities sent her a termination notice. The fees are set by Texas Water Utilities for both water and sewage. 13 Investigates found Texas Water Utilities is in the process of acquiring at least four other companies. The system improvement charge allows Texas Water Utilities to begin recovering critical investment through the timely implementation of rates."