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EN
It’s Just 1 Sen—But Is It Legal? Malaysians Question Rounding Up Practice For Cashless Payment
['Fernando Fong', 'Adeline Leong', 'Shahril Bahrom']
TRP
A shopper is crying foul after being charged RM14 for something that costs RM13.99—because of a mysterious one sen “rounding” fee when paying by cashless at a popular mini-market chain.
Boleh jer charged RM13.99 kan??
‘It Adds Up,’ Say Concerned ShoppersThe post has drawn mixed reactions, with people questioning whether the practice is legal for electronic payments.
However, others defended the practice, saying it aligns with Bank Negara Malaysia’s (BNM) rounding policy.
Under BNM’s Payment Rounding Mechanism introduced in 2007, cash transactions are rounded to the nearest 5 sen to eliminate the need for 1-sen coins.