Unlimited phone calls for most prison inmates was a bad idea from the start, and that call should have been disconnected when first suggested. Massachusetts lawmakers are considering changes to the program, which has cost taxpayers more than $12 million to date. What it has done instead is create a financial burden for Massachusetts taxpayers and a host of new problems for the jailers. Massachusetts May Hang Up On Current Free Inmate Call Program vividcorvid loading...Why Law Enforcement Is Raising Concerns"They can make phone calls all day," Capt. Corrections 1 reports, "Unlimited phone access has created unintended consequences, including decreased engagement in rehabilitation and security concerns."