CHICOPEE — Lorraine’s Soup Kitchen and Pantry serves 1,000 dinners a week, and about 300 families use its pantry shelves to supplement their groceries. U.S. Reps. Richard Neal and James McGovern toured Lorraine’s Soup Kitchen and Pantry in Chicopee on Thursday afternoon. (Douglas Hook / The Republican) Douglas HookRent and grocery bills are still high. Lorraine’s Soup Kitchen and Pantry Executive Director Kim Caisse sheds a tear while speaking about the food needs of Western Massachusetts residents. Sometimes I don’t think that they move members of Congress, but real-life stories coming to places like Lorraine’s kitchen?” he said.