Rachel Rouse was working her shift at Tropical Smoothie Cafe when she noticed something was wrong outside. "I went outside to see if I could see anything and a bunch of people were freaking out," Rouse said. Police dispatch sent Rouse a link so she could stream video from her phone of Ball running to them. The incident happened in an area where James City County Police and the York-Poquoson Sheriff's Office work closely together. York-Poquoson Sheriff Ron Montgomery says knowing where Ball was allowed officers to quickly track him down.