Plus, every vet practice will need an official operating licence (similar to GP surgeries and care homes) and provide straightforward routes for customers to raise concerns. Greater confidence in care: Every vet practice will need an official operating licence – similar to GP surgeries and care homes. Every vet practice will need an official operating licence – similar to GP surgeries and care homes. Martin Coleman, who chaired the CMA’s inquiry, commented: “We welcome the Government’s consultation to update this vital regulation and protect pet owners. This consultation gives pet owners and professionals the chance to help shape a system that works better for everyone.”A consultation on the proposals will run for eight weeks.