Story Continues“Both sources confirmed that they had employees within their physical work locations who had unfettered access to WhatsApp,” wrote the agent. Meta says it cannot see WhatsApp messages because they are encrypted with digital keys — a tool aimed at safeguarding data — that live on users’ phones and aren’t accessible to the company. WhatsApp on its website says it does, in some instances, allow information about messages to be seen by the company. Larkin Fordyce was an Accenture contractor who the report says an agent interviewed about content moderation work for Meta. In 2021, WhatsApp sued in India challenging Indian rules that would require the company to provide access to encrypted messages.