As dealerships face increasing customer communication demands, Mia Labs offers an AI solution designed to automate BDC operations, answer calls, and improve efficiency while enhancing the customer experience. "We are car people creating solutions for car people.”Founded in mid-2023, Mia Labs leverages large language models to create AI capable of real-time consumer interactions. The company’s approach addresses widespread issues in dealership customer communications, including missed calls, slow response times, and inefficient BDC workflows. Looking ahead, Mia Labs aims to expand its AI offerings, giving dealerships tools to manage customer interactions more efficiently while improving profitability and customer satisfaction. Traylor encouraged dealers attending the 2026 NADA Show to visit Mia Labs at Booth 6568 in the North Hall to experience the platform firsthand.