If a person is unable to travel on the desired day, a refund would be given by the ferry line. They reminded attendees that the proposed changes were not set in stone and were a work in progress. But there are also other factors that exacerbate the waitlist issue for the local ferry line. They also recommended people share their real life examples of how they use the reservation system, including negative experiences they had. The ferry line is also looking for beta testers and those interested in participating can also reach out to this email.