-Watch for potential scammers claiming to be from your utility company. Be sure to contact your utility company using the phone number from your official bill. Advertisements for these fake services can be anything, such as emergency heating services, snow shoveling services, or discounted services on phone, tv, or internet services. -Contact your utility company to check for eligibility for assistance programs. Some utilities have customer assistance programs, usage reduction programs, and hardship assistance programs run by community organizations.