According to Rahm, she purchased a $500 Meta Quest from Walmart Supercenter #3640 in Houston, Texas. I felt like it was really grainy and not what I was expecting.”Noting these issues, she decided to return the item to Walmart. However, when she brought the item to customer service along with her receipt, she was told that the serial numbers on her item and her receipt did not match. “Insane.”Frustrated, Rahm called Walmart customer relations. In the comments section, users offered their own similar stories to what Rahm went through.