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The CEO’s Most Underrated Responsibility: Setting The Emotional Tone
['Andy Freed', 'Andy Freed Is The Chairman Of Virtual', 'Inc', 'Author Of Lead Like The Boss', 'The Bruce Springsteen Framework To Elevating Your Leadership. He Chairs The Boards Of Melrose Wakefield Healthcare', 'Friends Of Harvard Water Polo', 'Serves On The Boards Of Tufts Medicine', 'Harvard Club Of Boston', 'The Sustainable Media Center. He S Also A Former Chair Of The Harvard Varsity Club', 'Served On The Board Of The Massachusetts Hospital Association. For More Information']
ChiefExecutive.net
Whether you acknowledge it or not, you are setting the emotional tone of the organization every day.
Why emotional tone drives performanceEvery organization runs on two systems at once.
Setting tone is not about being upbeatThere’s a misconception that setting a positive emotional tone means being relentlessly optimistic or avoiding hard truths.
Setting the emotional tone means naming reality clearly without amplifying fear.
Setting the emotional tone is not an extra responsibility.