Kelowna NewsKelowna residents complain about long waits for service at Dynacare labsLong waits at Dynacare labsPhoto: UBC. Kelowna residents are complaining of long waits for tests at Dynacare labs. Complaints are mounting about service at Dynacare labs in the Central Okanagan. This week, two Kelowna residents are expressing their frustrations. “When this happens, we must follow established health and safety guidelines and ask customers to temporarily wait outside.